Technovate Translations is a fast-growing company with the family values of a small business. Our strong IT infrastructure and cloud start-up origins allow us to generate the efficiencies that give us an edge over even larger firms with 500+ employees. We're proud of our strong client relationships and consistently focus on our client service experience. Our goal is to give every client the white glove concierge experience.
No request is too complex or difficult for us to handle!
We organize our business around three essential areas:
- Client Service – It all starts with the industry's friendliest staff and the ability to meet any and every client need with speed and grace under pressure.
- Translation Specialists – We only work with the best and most experienced native linguists.
- Systems – We've created an ERP system that can manage the workflow of even the largest translation firm with ease.
Every day we put into practice a team-based philosophy which allows us to break down any business issue we face to its simplest form.
Working as a team we delivered 3,000,000 words in less than 4 months…
We learn from every project in order to always deliver unrivaled results for our clients. After our sales team generated the biggest sale in company history, the contract came through with imposing challenges to delivering the project in a timely manner while maintaining our signature high-quality translation product. We overcame the challenges by dividing the project into manageable subsets that added together into a high-quality whole. At Technovate, when a suggestion or improvement can measurably improve our system or delivery process, we implement it. We ask one simple question: "Is the client better off because of this change?" If the answer is yes, then it's implemented. For a project of this magnitude, our IT team added new modules to our ERP that allowed for quick management of the vast number of files used for this project as well as improving communication between translators. We also took the initiative to begin around-the-clock operations due to the amount of communication needed to ensure seamless delivery of every file. We were there for our client and quickly answered every question because time was of the essence. Our team of native translators delivered with flying colours. Our ERP empowered us to deliver emergency files quickly within specified timelines all while maintaining smooth workflow for the rest of the project. Our client was thrilled and continues to use us for translation work. This experience has given us the ability to handle any project on any deadline, no matter how complex, how large, or how quickly it's needed. Our "can-do attitude" means that you'll always receive the best product in the industry.
Our tag line is crystal clear… Fuelled by Urgency and Care!
We aim to run our firm with the efficiency of a large company and the client-centered values of a small business. We are certified under our industry specific certification of CAN CGSB 131.10-2008 as well as the international EN15038. This shows our commitment to our industry and to delivering the highest in quality. In our continuous drive for improvement, we are working towards ISO certification. We're working every day to satisfy our growing client base one project at a time.
Whether your project is 3,000,000 words or just 1, get Technovate on your side to experience the difference.
Got a question? Pick up the phone and call us or send us an email. We staff our customer care center 24 hours a day. We're a North American company that services the world.
